FAQs
Returns Policy:
If you wish to return or refund any item please contact us through our email: ukargentum@gmail.com Returns accepted within 30 days of delivery. Any item that breaks through normal wear would be deemed defective and can either be replaced at no extra cost as an exchange, or a refund within the 30 day window of delivery.
Shipping Info:
All orders are aimed to be shipped within 3 days of ordering. All products are shipped through Royal Mail 48 Tracked service and therfore have an estimated delivery time of 5-7 days. All items are shipped as small parcels and the customer will receive tracking updates on the wearabouts of their purchases.
Ensuring correct bracelet fit:
To ensure the correct fit of the bracelet, it is highly advisable to measure your wrist before purchasing. Take a tape measure or piece of string and wrap it around your wrist where you would like the bracelet to sit. There should be enough room to fit two fingers inbetween your skin and bracelet for perfect fit and comfort.